The learner will be able to:

• Have the knowledge on how to prepare for a meeting and take notes
• Know how to create reports throughout the incident investigation
• Have the knowledge on what questions to ask and how to handle disagreements

Purpose of the Course:

To equip employees with the skills to conduct thorough investigations that identify the root causes of incidents, prevent recurrence, and comply with legal requirements

Content of the Course:

• Section 24 of the Act
• Investigation Team
• Prepare for a meeting
• Ouestioning and Disagreements
• Taking of Notes
• Reports

Accreditation:

This course is not HWSETA accredited but is based as a short course on the SAQA Unit Standard Number 259622.

Entry Requirements:

Proficiency in the English Language.

Validity:

2 Years

Duration:

1 Day